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Terms & Conditions

Room Deposit/Guarantee Policy 

Reservations will require a deposit of one night’s room and tax upon booking. All reservations require credit card deposit of 100% of stay due at time of booking. All reservations require valid credit card guarantee due at time of booking. 

Cancelation Policy 

The Rockaway Hotel is a small, independent boutique hotel. With just 54 rooms, cancellations affect us significantly. Because of this we ask that we receive 48 hours’ notice for all cancellations. We are unable to refund any deposits for reservations cancelled within 48 hours of check-in. Reservations must be cancelled 7 days prior to arrival to avoid a penalty of 1-night room and tax. 

Pet Policy 

The Rockaway Hotel is pleased to invite our four legged friends to stay with us. We have a number of pet friendly rooms available to accommodate dogs under 40lbs. An additional $75 fee, per pet, per night will be applied to your bill at the time of checkout.  
Pets are permitted within the guests rooms, on a leash or in a carrier within the lobby area and, of course, to explore the town with you. The NYC Parks Department allows pets on a leash on the boardwalk as well.  

Gift Cards  

Gift Card Promotion Policy for 2020. From January 1, 2020 through December 31, 2020, guests may take advantage of our gift card promotions by purchasing their cards at The Rockaway Hotel Location or TheRockawayHotel.com. Promotion only valid in-store or direct from therockawayhotel.com, not valid on previously purchased cards. The Rockaway Hotel gift card may not be redeemed for Food or Beverage Outlets within The Rockaway Hotel, including but not limited to Margies, Greenhouse or In Room Dining. Any questions please call 718-474-1071.  

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