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Terms & Conditions

 

Room Deposit/Guarantee Policy

Reservations will require a deposit of one night’s room and tax upon booking. All reservations require valid credit card guarantee due at time of booking.

Resort Fee

Seasonal Resort Fee May-September $45 per room per night: 
The Rockaway Hotel is excited to provide our guests with the following complimentary amenities: 
Welcome drink, bicycles, beach chairs, umbrellas and sunscreen, unlimited wifi, daily wellness classes, self-parking space, morning coffee and tea, pool access and towels, priority rooftop access and personal concierge services.
 
Off-Season Resort Fee October-April $45 per room per night: 
The Rockaway Hotel is excited to provide our guests with the following complimentary amenities:
$15 breakfast credit, welcome drink, bicycles, beach chairs, umbrellas and sunscreen, unlimited wifi, daily wellness classes, self-parking space, morning coffee and tea, priority rooftop access and personal concierge services.

Cancellation Policy

Refundable rates are subject to the following seasonal cancellation periods. Reservations must be cancelled by the below number of days before arrival to avoid a penalty of one night's room and tax.
September 2020 - April 2021: 24 hours
May 2021 - September 2021: 7 days
September 2021 - April 2021: 3 days
May 2021 - forward: 7 days

Security Deposit

Upon check in, an authorization hold of $150 will be placed on guest's credit card.

Smoking Policy

Property is completely non smoking, including on room terraces. Guests who smoke in their room will be charged a $250 fee.

Pet Policy

While we recognize that pets are part of the family, Pets under 40 lbs warmly accepted for a nightly charge of $75/night.  

Gift Cards  

Gift Card Promotion Policy for 2020. From January 1, 2020 through December 31, 2020, guests may take advantage of our gift card promotions by purchasing their cards at The Rockaway Hotel Location or TheRockawayHotel.com. Promotion only valid in-store or direct from therockawayhotel.com, not valid on previously purchased cards. The Rockaway Hotel gift card may not be redeemed for Food or Beverage Outlets within The Rockaway Hotel, including but not limited to Margie’s, Greenhouse or In Room Dining. Any questions please call 718-474-1071.

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