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Terms & Conditions

 

Room Deposit/Guarantee Policy

Reservations will require a deposit of one night’s room and tax upon booking. All reservations require credit card deposit of 100% of stay due at time of booking. All reservations require valid credit card guarantee due at time of booking.

Cancellation Policy

The Rockaway Hotel is a small, independent boutique hotel. With just 54 rooms, cancellations affect us significantly. Because of this we ask that we receive 48 hours’ notice for all cancellations. We are unable to refund any deposits for reservations cancelled within 48 hours of check-in. Reservations must be cancelled 7 days prior to arrival to avoid a penalty of 1-night room and tax.

Pet Policy

While we recognize that pets are part of the family, Pets under 40 lbs warmly accepted for a nightly charge of $65/night.  

Gift Cards  

Gift Card Promotion Policy for 2020. From January 1, 2020 through December 31, 2020, guests may take advantage of our gift card promotions by purchasing their cards at The Rockaway Hotel Location or TheRockawayHotel.com. Promotion only valid in-store or direct from therockawayhotel.com, not valid on previously purchased cards. The Rockaway Hotel gift card may not be redeemed for Food or Beverage Outlets within The Rockaway Hotel, including but not limited to Margie’s, Greenhouse or In Room Dining. Any questions please call 718-474-1071.

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