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Terms & Conditions

 

Room Deposit/Guarantee Policy

Reservations will require a deposit of one night’s room and tax upon booking. All reservations require valid credit card guarantee due at time of booking.

Resort Fee

Seasonal Resort Fee May-September $45 per room per night: 
The Rockaway Hotel is excited to provide our guests with the following complimentary amenities: 
Welcome drink, bicycles, beach chairs, umbrellas and sunscreen, unlimited wifi, daily wellness classes, self-parking space, morning coffee and tea, pool access and towels, priority rooftop access and personal concierge services.
 
Off-Season Resort Fee October-April $30 per room per night: 
The Rockaway Hotel is excited to provide our guests with the following complimentary amenities: $15 breakfast credit, welcome drink, bicycles, unlimited wifi, self-parking space, morning coffee and tea, priority rooftop access and personal concierge services

Cancellation Policy

Refundable rates are subject to the following seasonal cancellation periods. Reservations must be cancelled by the below number of days before arrival to avoid a penalty of one night's room and tax.

For stays in January 2021-May 2021 a 24-hour cancellation applies
For stays in June 2021 - September 2021 a 7-day cancellation applies
For stays in October 2021- December 2021 a 72-hour cancellation applies

Security Deposit

Please be sure to have a valid credit card with a matching photo ID to present at check-in. An authorization hold of $150 USD will be taken. If no incidentals or damages are incurred, the hold will be released and return to your card within a few business days (varies depending on the card).

Minimum Check-In Age 

The minimum age for check-in is 23 years old. Please be sure to have a valid photo ID at check-in. 

Smoking Policy

Property is completely non-smoking, including on room terraces. Guests who smoke in their room will be charged a $250 fee.

Pet Policy

While we recognize that pets are part of the family, pets under 40 lbs warmly accepted for a nightly charge of $75 per pet, per night. 

Gift Cards  

Gift Cards are available for purchase in person at the front desk of the hotel or via our website. The Rockaway Hotel gift card may be redeemed towards a stay or at any on-site Food or Beverage Outlets, including Margie’s, The Poolhouse, The Rooftop or In-Room Dining. Any questions please call 718-474-1216.

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