Terms & Conditions

Room Deposit/Guarantee Policy

Reservations will require a deposit of one night’s room and tax upon booking. All reservations require valid credit card guarantee due at time of booking.

Amenity Fee

For all stays a $46 plus tax per room per night Amenity Fee is applied to all reservations. This includes a welcome drink, bicycles, beach chairs and umbrellas (seasonal), unlimited wi-fi, daily wellness classes, morning coffee and tea, pool access, swim towels, and access to cedar barrel saunas (seasonal). 

Cancellation Policy

Refundable rates are subject to the following seasonal cancellation periods. Reservations must be cancelled by the below number of days before arrival to avoid a penalty of one night's room and tax.

For stays in January - May a 72-hour cancellation applies
For stays in June - September a 7-day cancellation applies
For stays in October - December a 72-hour cancellation applies

Security Deposit

Please be sure to have a valid credit card with a matching photo ID to present at check-in. An authorization hold of $150 USD will be taken. If no incidentals or damages are incurred, the hold will be released and return to your card within a few business days (varies depending on the card).

Minimum Check-In Age 

The minimum age for check-in is 23 years old. Please be sure to have a valid photo ID at check-in. 

Smoking Policy

Property is completely non-smoking, including on room terraces. Guests who smoke in their room will be charged a $250 fee.

Pet Policy

While we recognize that pets are part of the family, we are not a pet-friendly hotel. 

Gift Cards  

Gift Cards are available for purchase in person at the front desk of the hotel or via our website. The Rockaway Hotel gift card may be redeemed towards a stay or at any on-site Food or Beverage Outlets, including Margie’s, The Poolhouse, or The Rooftop. Any questions please call 718-474-1216.