Terms & Conditions

 

Room Deposit/Guarantee Policy

Reservations will require a deposit of one night’s room and tax upon booking. All reservations require valid credit card guarantee due at time of booking.

Resort Fee

Seasonal Resort Fee May-October $45 per room per night: 
The Rockaway Hotel is excited to provide our guests with the following complimentary amenities: 
Welcome drink, bicycles, beach chairs, umbrellas and sunscreen, unlimited wifi, daily wellness classes, morning coffee and tea, pool access and towels, priority rooftop access and personal concierge services.
 
Off-Season Resort Fee November-April $30 per room per night: 
The Rockaway Hotel is excited to provide our guests with the following complimentary amenities: wellness classes (limited days welcome drink, bicycles, unlimited wifi, morning coffee and tea, priority rooftop access and personal concierge services

Cancellation Policy

Refundable rates are subject to the following seasonal cancellation periods. Reservations must be cancelled by the below number of days before arrival to avoid a penalty of one night's room and tax.

For stays in January 2022-May 2022 a 24-hour cancellation applies
For stays in June 2022 - September 2022 a 7-day cancellation applies
For stays in October 2022- December 2022 a 72-hour cancellation applies

Security Deposit

Please be sure to have a valid credit card with a matching photo ID to present at check-in. An authorization hold of $150 USD will be taken. If no incidentals or damages are incurred, the hold will be released and return to your card within a few business days (varies depending on the card).

Minimum Check-In Age 

The minimum age for check-in is 23 years old. Please be sure to have a valid photo ID at check-in. 

Smoking Policy

Property is completely non-smoking, including on room terraces. Guests who smoke in their room will be charged a $250 fee.

Pet Policy

While we recognize that pets are part of the family, we are not a pet-friendly hotel. 

Gift Cards  

Gift Cards are available for purchase in person at the front desk of the hotel or via our website. The Rockaway Hotel gift card may be redeemed towards a stay or at any on-site Food or Beverage Outlets, including Margie’s, The Poolhouse, or The Rooftop. Any questions please call 718-474-1216.